Terms of service

About these terms

These terms explain how shopping at kakakoo.com works. Please read them together with our Shipping Policy, Refund Policy and Privacy Policy before placing an order. For questions, contact support@kakakoo.com.

Product information and orders

Please review the product description, selected style, size and quantity before placing your order. Provide an accurate email address and delivery address so we can process your order and contact you if needed. If you notice a mistake, contact us with your order number as soon as possible.

Prices and payment

Check the currency, product prices, shipping charges and any taxes shown at checkout before making payment. Available payment methods are displayed at checkout. If you have a question about a charge, contact us before placing the order.

Shipping

Production and shipping transit are separate stages. Please refer to our Shipping Policy and the information shown at checkout for the applicable shipping charges and estimated timing. Contact us if you need help with delivery.

Returns and custom orders

Returns and refunds are described in our Refund Policy. Please review the conditions that apply to your destination and whether your order is custom-made. Contact support@kakakoo.com for assistance with damaged, faulty or incorrect items or to arrange a return. Nothing in these terms or our policies limits rights or remedies that cannot be excluded under applicable consumer law.

Privacy

Our Privacy Policy explains how personal information is collected and used when you visit or shop with us.

Contact

Questions about these terms can be sent to support@kakakoo.com.