HELP CENTER
Everything about press-ons
How to find my size?
Check out our full size guide here.
To choose the right press-on nail size, measure the widest curved part of each natural nail in millimeters, record all 10 measurements, and compare them with the Kakakoo size chart below. Check every finger rather than choosing by thumb size alone. If your measurements fall between sizes or do not match a standard set, contact us before ordering for sizing or customization help.
1. Measure all 10 nails in millimeters
You will need clear tape, a fine pen and a ruler with millimeter markings.
- Place a piece of tape across the widest part of your natural nail.
- Gently press the tape along the curve of the nail and into the left and right sidewalls.
- Mark both sides of the nail on the tape with your pen.
- Remove the tape, lay it flat and measure the distance between the two marks in millimeters (mm).
- Repeat for every finger on both hands. Record your left and right hands separately, from thumb to little finger.
Measure across the nail's width, following its curve—not from the cuticle to the tip. Recheck any measurement you are unsure about before choosing a size.

2. Compare your measurements with the Kakakoo size chart
All measurements below are in millimeters (mm), in the order thumb, index, middle, ring and little finger. These values match the Kakakoo size chart shown on this page.
| Size | Thumb | Index | Middle | Ring | Little |
|---|---|---|---|---|---|
| XS | 14 | 10 | 11 | 10 | 8 |
| S | 15 | 11 | 12 | 11 | 8 |
| M | 16 | 12 | 13 | 12 | 9 |
| L | 17 | 13 | 14 | 13 | 10 |
Example: Measurements of 15 / 11 / 12 / 11 / 8 mm match size S in this chart. This is a chart example, not a recommendation based on hand size or a photograph.
Compare both hands with the chart and check the size options on your chosen product page. If that product provides a specific size chart, use that chart for the style.
View the original Kakakoo size chart

3. What if I am between sizes?
Kakakoo's chart suggests considering a larger size if you are between two sizes or have flatter nail beds. Compare all five fingers before deciding; if one standard size does not work across your nails, send us all 10 measurements so we can help you choose a size or discuss a custom set.
Do not assume that a standard set will fit every finger just because the thumb measurement matches. For measurements that fall between chart values, send the actual measurements rather than rounding them to a standard size.
4. Is nail size the same as shape or length?
No. XS, S, M and L in this chart describe nail widths. Shape and length are separate choices. Check your product page for the available options, then choose your size using your measurements.
View the Kakakoo shape and length reference

Need help choosing your size?
Email support@kakakoo.com with the style you want and your measurements in this format:
- Left hand: thumb __ / index __ / middle __ / ring __ / little __ mm
- Right hand: thumb __ / index __ / middle __ / ring __ / little __ mm
You can also include a photo to help explain your question. Please include measurements in millimeters rather than relying on a photo alone.
For individual sizing, read about our custom press-on nail service. Check the refund policy before ordering a custom set.
5. Apply and remove your press-on nails
Check the fit of every nail before applying adhesive. Prepare and clean your natural nails, then apply adhesive tabs or nail glue according to the instructions supplied with the adhesive. Align each press-on nail and press it into place. Follow the adhesive instructions for pressure, drying time and removal.
Do not pull off nails that are still firmly attached. Use a removal method suitable for the adhesive and the nail finish. If you want to reuse the set, check the removal instructions first and contact support@kakakoo.com if you are unsure.
Shop short press-on nails · Shop extra short press-on nails · Shop French tip press-on nails
How are the different nail shapes and length looks like?
To choose the right press-on nail size, measure the widest curved part of each natural nail in millimeters, record all 10 measurements, and compare them with the Kakakoo size chart below. Check every finger rather than choosing by thumb size alone. If your measurements fall between sizes or do not match a standard set, contact us before ordering for sizing or customization help.
1. Measure all 10 nails in millimeters
You will need clear tape, a fine pen and a ruler with millimeter markings.
- Place a piece of tape across the widest part of your natural nail.
- Gently press the tape along the curve of the nail and into the left and right sidewalls.
- Mark both sides of the nail on the tape with your pen.
- Remove the tape, lay it flat and measure the distance between the two marks in millimeters (mm).
- Repeat for every finger on both hands. Record your left and right hands separately, from thumb to little finger.
Measure across the nail's width, following its curve—not from the cuticle to the tip. Recheck any measurement you are unsure about before choosing a size.

2. Compare your measurements with the Kakakoo size chart
All measurements below are in millimeters (mm), in the order thumb, index, middle, ring and little finger. These values match the Kakakoo size chart shown on this page.
| Size | Thumb | Index | Middle | Ring | Little |
|---|---|---|---|---|---|
| XS | 14 | 10 | 11 | 10 | 8 |
| S | 15 | 11 | 12 | 11 | 8 |
| M | 16 | 12 | 13 | 12 | 9 |
| L | 17 | 13 | 14 | 13 | 10 |
Example: Measurements of 15 / 11 / 12 / 11 / 8 mm match size S in this chart. This is a chart example, not a recommendation based on hand size or a photograph.
Compare both hands with the chart and check the size options on your chosen product page. If that product provides a specific size chart, use that chart for the style.
View the original Kakakoo size chart

3. What if I am between sizes?
Kakakoo's chart suggests considering a larger size if you are between two sizes or have flatter nail beds. Compare all five fingers before deciding; if one standard size does not work across your nails, send us all 10 measurements so we can help you choose a size or discuss a custom set.
Do not assume that a standard set will fit every finger just because the thumb measurement matches. For measurements that fall between chart values, send the actual measurements rather than rounding them to a standard size.
4. Is nail size the same as shape or length?
No. XS, S, M and L in this chart describe nail widths. Shape and length are separate choices. Check your product page for the available options, then choose your size using your measurements.
View the Kakakoo shape and length reference

Need help choosing your size?
Email support@kakakoo.com with the style you want and your measurements in this format:
- Left hand: thumb __ / index __ / middle __ / ring __ / little __ mm
- Right hand: thumb __ / index __ / middle __ / ring __ / little __ mm
You can also include a photo to help explain your question. Please include measurements in millimeters rather than relying on a photo alone.
For individual sizing, read about our custom press-on nail service. Check the refund policy before ordering a custom set.
5. Apply and remove your press-on nails
Check the fit of every nail before applying adhesive. Prepare and clean your natural nails, then apply adhesive tabs or nail glue according to the instructions supplied with the adhesive. Align each press-on nail and press it into place. Follow the adhesive instructions for pressure, drying time and removal.
Do not pull off nails that are still firmly attached. Use a removal method suitable for the adhesive and the nail finish. If you want to reuse the set, check the removal instructions first and contact support@kakakoo.com if you are unsure.
Shop short press-on nails · Shop extra short press-on nails · Shop French tip press-on nails
How do I choose my Kakakoo press-on nails?
Start with your preferred design, then check the shape, length and size options on the product page. Available options vary by style.
Measure your natural nails and compare your measurements with our size guide before ordering. If you need help choosing a size or would like to discuss customization, contact support@kakakoo.com.
Are all the nails handmade?
Our press-on nail sets are handmade. Orders ship from Australia, and production takes 1–3 days depending on the style. Contact support@kakakoo.com if you have questions about a specific set.
Do we offer customization?
Absolutely! We love creating something as unique as you—even for your fingertips.
Your Dream Design
See a stunning design you want us to recreate? We got you! Just send your inspo pics to our Customer Support team before placing your order. We’ll confirm feasibility, chat through the details, and make sure it’s perfect before production starts.
This way, there’s no guesswork—just a gorgeous, personalized set made exactly how you imagined.
Shipping & Delivery
Where do you ship to?
Orders ship from Australia. Enter your delivery address at checkout to see available shipping options. If no option is available for your destination, contact support@kakakoo.com before ordering.
How long does production take, and what does shipping cost?
Orders ship from Australia. Production takes 1–3 days, depending on the style. Production time is separate from shipping transit time. Estimated worldwide shipping transit time is 7–14 business days.
Available delivery options and shipping charges are shown at checkout. For an arrival estimate for a specific date, contact support@kakakoo.com before ordering. Read our Shipping policy.
Is there free shipping?
Free shipping is available on qualifying orders of USD $99 or more. The final shipping charge is shown at checkout for your destination.
Why is my tracking not updating?
Sorry about that! Sometimes carriers take 1–2 business days to update tracking info. If it’s still not showing any progress a few days after you receive your tracking number, please reach out to us with your order details—we’ll help you look into it right away.
Returns & exchanges
Can I cancel, return or exchange a custom order?
Custom orders cannot be cancelled, returned or exchanged for reasons unrelated to product quality. This policy does not limit any rights or remedies available under applicable consumer law. Read our Refund policy.
Do we offer refunds?
For non-custom orders delivered to the United States, you can request a return within 30 days of delivery. Return shipping is free. Contact support@kakakoo.com with your order details to arrange a return.
Custom orders cannot be cancelled, returned or exchanged for reasons unrelated to product quality. This policy does not limit any rights or remedies available under applicable consumer law. Read our Refund policy.
I've received a damaged item, how can I get assistance?
Oh no! We’re so sorry this happened. Please check your order as soon as it arrives, and if anything is damaged, defective, or not what you ordered, contact us right away. We’ll review the issue and make it right for you as quickly as possible.
What should I do if my package is lost?
If your package is missing or marked as delivered but has not arrived, contact support@kakakoo.com with your order and tracking details so we can investigate.
Payment & Safety
What forms of payment do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
Your payment is 100% secure and encrypted.
Where can I learn more about payment and order processing?
For production and delivery information, read our Shipping policy. For questions about your order, contact support@kakakoo.com.